Plate Empire ensures absolute customer satisfaction on every purchase. If your number plate does not meet your expectations, we encourage you to utilise our 30-day refund policy, which gives you sufficient time to decide whether to proceed with the purchased product. We support your decisions, which is why our refund policy is very simple and straightforward.
The item for which you wish to request a refund must be in its original condition, i.e., unused, unpacked, and brand new. It should also contain all the necessary tags that came with it. Furthermore, a purchase receipt is required to verify the purchase for a smooth refund process. The purchaser pays for the return postage.
Once we receive your refund request, our team will inspect your application and decide whether to approve or reject it. Approved refund applications will be processed using the payment method you added at the time of purchase. Please note that the refund time can fluctuate depending on your bank policies.
Our team of dedicated customer representatives are available 24/7 to assist you where you need. Your satisfaction is our top priority, so we always ensure your purchase with us comes with a happy customer experience.
